Operating broadband offers its own set of advantages, such as quicker connection, less downtime, and so on. However, it has several drawbacks too—Many times, while working, you may meet an unexpected malfunction that causes disturbance.

Most Users describe a typical fault with their broadband connection, in which the internet connection is suddenly lost, and you cannot reconnect. Even upon trying to resolve it by running the troubleshooters, it only shows broken along with the “Problem Found”.

Luckily, there is a workaround that will allow you to continue with your disrupted endeavor – when the connection between your access point, router, or cable modem and the internet is broken. 

Performing clean boot on a computer

What is clean booting? — The “clean boot” launches Windows with the bare minimum of drivers and startup programs, allowing you to see if a background application is clashing with the game or software. This is comparable to booting into a safe mode in Windows, but it gives you broader control over which functions and apps execute at startup, which can help you determine the source of a problem.

What are the steps for clean booting?

  1. Click the start icon, then type ‘MSConfig’ into the start search box and hit enter.
  2. If you are requested for an administrator password, enter it or click continue. (Optional)
  3. The selective startup can be found on the General tab after steps A or B.
  4. Select the clear the load startup items check box under selective startup.
  5. Select the service tab, tick the Hide all Microsoft services box, and then disable all.
  6. A confirmation will appear after step E, press OK.
  7. When asked, select restart.
  8. Try connecting to the internet when the computer boots up and see whether it runs.

How to find out if the program causing a problem after clean boot? If your issue doesn’t at all appear whilst the computer is in clean boot mode, you can narrow down which startup program or service is causing the issue by gradually turning them on and off and restarting the system or testing manually at time.

Working with Security Software

You may indeed attempt momentarily disabling all security software on the computer and accessing the internet—After inspecting, re-enable the security software, and contact the security software provider if it is the source of the problem.

Using the cmd prompt 

Here are 5 steps using the cmd prompt:

  1. Tap Command Prompt in the search box after clicking the Start button. Choose Run as administrator and launch the command prompt.
  2.  Change the network configurations of the adapters from the command prompt, and then select the reset network connectivity option. Reset the ‘Netsh Winsock’ command, in the command prompt window press Enter.
  3. You will notice the successfully reset Winsock catalog option. By this, reset the network configurations if this command appears in the window black screen.
  4. Insert the command Ipconfig/release once you see the windows/system 32 option.
  5. After completing all the above procedures, test the connection between your access point router, cable modem, and internet. Problems must be resolved by now.

Final words

Hoping that we have clarified any confusion regarding how to repair a broken connection between your access point router and the internet.